hvv switch – Mobility Hamburg

4.2
6.03K reviews
1M+
Downloads
Content rating
USK: All ages
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About this app

Your mobility, your app: With a new design and a customisable home screen for tickets, timetable, car sharing, e-scooters and shuttles, hvv switch is your everyday companion.

With hvv switch you can use public transport, car sharing, e-scooters and ride sharing – all with just one account.

Find your perfect connection by bus 🚍, train 🚆 or ferry ⛴️ – including the right hvv ticket. For regular journeys in Hamburg and across Germany, the hvv Deutschlandticket is available directly in the app 🎫.

Alternatively, you can rent a car 🚘 from Free2move, SIXT share, MILES or Cambio, book a MOIA shuttle 🚌, or explore Hamburg flexibly with a Voi e-scooter 🛴.

Highlights of the hvv switch app:

7 providers, 1 account: public transport, car sharing, shuttle & e-scooter
Tickets & passes: buy the hvv Deutschlandticket & other hvv tickets
Route planning: timetables for bus, train & ferry incl. disruption reports
Reserve & hire cars: Free2move, SIXT share, MILES & Cambio
Stay flexible: rent an e-scooter from Voi
Shuttle service: book a MOIA shuttle
Pay securely: PayPal, credit card or SEPA

📲 Download the app now and enjoy full mobility in Hamburg today.

7 mobility providers – one account
Register once, use it all: With hvv switch you can buy hvv tickets and book Free2move, SIXT share, MILES, Cambio, MOIA and Voi – all with just one account. Stay flexible: public transport, shuttle, e-scooter or car sharing – simply use whatever suits your needs.

hvv Deutschlandticket
With just a few clicks you can buy the hvv Deutschlandticket and start your journey straight away. The Deutschlandticket gives you access to all public transport in Germany, including regional services. If you live in Hamburg, you only pay for the days you use in the first month. You can manage your contract directly in the app.

Order a mobile ticket
Whether it’s a short journey, single ticket or day pass – the app automatically suggests the right ticket for your trip. Save 7% on most tickets when you buy in the app and pay securely via PayPal, SEPA or credit card. Your ticket is available instantly and can also be added to your wallet.

New: Set your most-used ticket as a favourite and access it quickly from the home screen via widget. You can also buy tickets for accompanying passengers. Tip: The hvv group ticket pays off from as little as 3 people.

Timetable
Know your destination but not the route? Then use the hvv route planner. Find the best connection by bus, train or ferry. Save, share, bookmark your route, check departures, see disruptions as well as real-time bus positions, and stay updated via push notifications! New: The timetable now suggests the right ticket for each connection. You can save your favourite destinations and access them from the home screen.

Car sharing with Free2move, SIXT share, MILES & Cambio
With Free2move, SIXT share and MILES you’ll always find the right car near you. MILES charges by the kilometre, while SIXT share and Free2move charge by the minute. Cambio is still in the open test phase and offers pricing based on time and distance, depending on vehicle type and tariff. You can do everything with your hvv switch account: validate your driving licence, make bookings and receive invoices.

E-Scooters by Voi
For even more mobility you can also rent e-scooters from Voi. Our app shows you all available scooters nearby, making it easy to find one. Just grab an e-scooter and unlock it with just a few clicks.

MOIA-Shuttle
With MOIA’s electric fleet, you can reach your destination in an eco-friendly way. Share your ride with up to 6 people and save money! Simply book your trip, hop on the shuttle, and pick up or drop off passengers along the way. The app now features express rides, a detailed price overview, VoiceOver, and TalkBack.

Your opinion counts
Write us at info@hvv-switch.de
Updated on
Oct 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
5.95K reviews
Le Le
October 7, 2025
Doesn't register neither polish nor revolute cards - useless without ability to pay. Edit As suggested by developer, while not perfect solution, PayPal worked. However I don't remember there being an info point in-app about lack of support for foreign cards.
Did you find this helpful?
Hamburger HOCHBAHN AG
October 6, 2025
Hi there, thank you for your review. We're sorry to hear that your payment method wasn't accepted. At the moment, we don’t support foreign credit cards, but you can use PayPal as an alternative. If you're still experiencing issues, please reach out to us at info@hvv-switch.de so we can assist you further.
Frederik Finck
October 20, 2025
Had one somewhat useful feature, namely Hvv Any which they are now removing because they cannot make it work. Hvv, taking you back to the last century at full speed. I will just uninstall and go back to buying tickets at the vending machines.
3 people found this review helpful
Did you find this helpful?
Hamburger HOCHBAHN AG
May 6, 2025
Thank you for your review. Are you using the hvv Any feature in our app? If so, the best price is calculated automatically after your trip ends, so no need to buy a ticket when transferring. If you’re not using hvv Any and want to purchase a regular ticket, please contact our customer support at info@hvv-switch.de so we can investigate further.
max well
July 9, 2025
app is ok apart from the voi implementation. on a regular basis the scooter is unlocked but in the app it says there was an error. fine, I can still ride the scooter, but there is no way to end the rental. so I get billed for a ridiculous amount of time before some auto-rental-end sets in. the app provides no way to reclaim these invoices and points at voi support who just ignores the emails I've sent asking for a refund. please fix the API implementation.
1 person found this review helpful
Did you find this helpful?
Hamburger HOCHBAHN AG
July 10, 2025
Hi Max, thank you for bringing this to our attention. We're sorry to hear your refund hasn’t been approved yet. We’ll take a closer look and check if the issue with our API can be resolved.

What’s new

With this version, we have made improvements to the cambio beta and fixed some minor bugs.